Frequently asked questions

Question: What is a POB number?
Question: Can BSM check POB numbers?
Question: What does it take to do private investigations?
Question: What is a yellow pass?
Question: Can all companies do investigation work?
Question: Are all BSM employees screened?
Question: Do you conduct secrecy?
Question: Do you cooperate with the police?
Question: BSM is doing an investigation. Do I now have to report to the police?
Question: When can you place a camera
Question: I want to investigate computer fraud, how does that work?
Question I let BSM by a penetration test, what do I do?
Question: I need you to send IP header, how is that?
Question: What can I talking to an ICCM scanning or auditing?
Question: What does an audit cost?

Question: What is a POB number?

The Dutch Ministry of Justice issues POB numbers to private investigation agencies as a license to conduct investigations. By selecting an investigation company with a valid POB number you have a guaranty the company is authorized to be engaged in detective work. Companies without a valid POB number should not conduct any criminal investigations and reports of findings are not valid in court.

Question: Can BSM check POB numbers?

Yes, we have an accurate and actual list of authorized agencies in the Netherlands. Free of charge we will check to make sure the company you are thinking of doing business with is licensed with a valid POB number.

Question: What does it take to do private investigations?

It is compulsory to have a valid ‘yellow pass’, which is issued to private investigators working for an agency with a valid POB number. These investigators need to have passed the professional examination PO (professional requirement) first and they need to have been successfully screening by the police and without a criminal record. The pass is renewed every three years.

Question: What is a yellow pass?

This is a personal card, issued to a private investigator. A gray card is issued to security guards and blue cards are issued to doormen.

Question: Can all companies do investigation work?

No, to undertake investigation work you have to conduct jurisdiction under article 141 (police) and article 142 (special investigators). The company has to be licensed with a valid POB number AND the private investigator needs to have a personal license; a valid yellow card. Others are not allowed to install observation cameras, do observations, perform or conduct investigations.

Question: Are all BSM employees screened?

All our employees have been successfully screened; not only our private investigators, but all other employees as well and therefore of good character.

Question: Do you conduct secrecy?

All our employees have been successfully screened; not only our private investigators, but all other employees as well and therefore of good character.

Question: Do you cooperate with the police?

Traditionally, there was a tense relationship between police and the private investigator sector, partly caused by a lack of strict rules for private investigators. Since 2004 the private investigator’s industry has professionalized, with a professional education, qualification and a licensing scheme for both private investigators and private investigation agencies. This has had a very positive effect on the industry as a whole. We also see a positive development regarding cybercrime and digital investigations. Obviously a criminal case should always be investigated by the police, but our reports are often used as input for a criminal case. We always report major observations we undertake to the local police force. Conversely BSM falls under the supervision of special laws regarding the enforcement of regulations.

Question: BSM is doing an investigation. Do I now have to report to the police?

BSM will advise you on this subject on a case to case basis. We know the legalities applicable to the given situation. If during our investigation we stumble across a serious crime, we will report this to the police incase the client has not done so himself. In certain situations we carry the investigation over to the police. Following an investigation we can submit a report to the police on behalf of our client.

Question: Q: Under what circumstances are you allowed placing an observation camera?

There is strict legislation on this subject. By conducting the principles of subsidiarity and proportionality we know the limited circumstances under which we can temporarily place an observation camera.

Question: I want to investigate computer fraud, how does that work?

In every laptop, desktop but also on a USB memory stick large amounts of digital traces can be found. BSM is professionally equipped to read these traces. Normally the subject of the investigation is send to our lab for digital research. It is very important to contact us immediately when you suspect you or your company might be victim to computer fraud, so we can advise you on necessary actions to take to secure digital evidence.

Question: BSM will do a penetration test for me, what do I do?

Before we do a penetration test (also called ethical hacking) we ask you to sign a disclaimer form. On this form you fill in details such as contact details, IP addresses that will have to be scanned, system and network details. By signing a disclaimer you agree that you are and will remain responsible for the systems that we will scan. You are advised to make backups of all systems.

Question: I need to send an IP header, how do I do that?

This varies depending on the e-mail program you use. For most email programs we have a manual. Please contact us and we either talk you through it or send you the relevant manual.

Question: What is the use of a security audit?

By having your information security assessed by an independent assessor you will have a clear picture of the security flaws in your systems and security risks in relation to responsibilities and procedures. Unlike a number of large consulting firms we will not only point out the vulnerabilities but we will give you clear and practical advise on how to increase your security.

Question: What does a security audit cost?

An average security scan is usually between €1,500 and €6,000 euros, depending on the complexity of the infrastructure. This may seem like a lot of money but it is negligible in comparison to the financial damage your company can incur as a result of cybercrime.

If you have another question or you want to know more of a particular topic? Please contact us on +31(0)20 820 36 93.